Contact

Contact us

We answer email within one business day. Support hours are Monday to Friday, 09:00–18:00 UTC.

Send us a message

Fill in the form and we'll reply by email. For an existing order, include your receipt or license number.

Product support

Help with any TechGlobe product, bug reports and license keys.

support@techglobellc.com

Billing and refunds

Invoices, receipts, refunds, failed payments and plan changes.

billing@techglobellc.com

Legal and privacy

Contracts, data processing agreements and data requests.

legal@techglobellc.com

Security reports

Report a vulnerability. See our security page for the process.

security@techglobellc.com

Mailing addresses

Registered office (USA)

TechGlobe LLC
1827 11th Ave, Ste 2187
Helena, MT 59601, United States

Operations office (Sri Lanka)

TechGlobe LLC
22B, Parakum Mawatha, Malkaduwawa
Kurunegala 60000, Sri Lanka

These addresses are for mail only. We don't accept visitors without an appointment.

Complaints

If you're unhappy with how we handled a problem, email legal@techglobellc.com with “Complaint” in the subject. We respond within 5 business days, and please contact us before opening a dispute with your bank so we can resolve it directly.